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Frequently Asked Questions

Frequently Asked Questions

General

The Downtown area is one of the best places to rent in New Braunfels, offering convenient access to shopping, dining, entertainment, and outdoor recreation. Landmark Lofts is located in this most desirable area, providing easy access to Interstate 35 and nearby San Antonio and Austin destinations.

Why the Downtown Area Stands Out

  • Convenient access to I-35 for commuting to both San Antonio and Austin
  • Close to Gruene Historic District and Historic Downtown
  • Near shopping, dining, and entertainment options
  • Easy access the Comal River, Wurstfest, Festival Events, and Landa Park

Living in New Braunfels offers a unique mix of Hill Country charm and modern convenience. Residents enjoy a laid-back lifestyle surrounded by rivers, live music, local dining, and easy access to major Texas cities.

What Residents Love

  • Access to the Comal and Guadalupe Rivers
  • Historic charm in nearby Gruene
  • Strong local culture with entertainment and festivals
  • Balance of outdoor recreation and city convenience

New Braunfels offers a variety of activities, from outdoor recreation to shopping and entertainment. Residents at Landmark Lofts are close to many of the area’s top attractions.

Popular Things to Do

  • Explore Gruene Hall and the Gruene Historic District
  • Spend time on the Comal and Guadalupe Rivers
  • Shop, stroll, and dine in Downtown New Braunfels
  • Visit nearby parks and local entertainment venues
  • Stay near Canyon Lake

Landmark Lofts is located near major employers throughout the New Braunfels, San Marcos, and San Antonio corridor, making commuting convenient for professionals.

Nearby Employers

  • CHRISTUS Santa Rosa Health System
  • New Braunfels ISD
  • Regional employers throughout San Antonio and Austin
Commuting Benefits
  • Direct access to Interstate 35
  • Convenient travel to San Antonio and Austin
  • Close to regional healthcare and retail hubs

Top amenities in New Braunfels focus on comfort, lifestyle, and modern living. Landmark Lofts offers a range of features designed to support both relaxation and convenience.

Standout Amenities

  • Modern interiors with upgraded finishes
  • Loft apartments with industrial character
  • Spacious floor plans and contemporary kitchens
  • Community gathering spaces and outdoor amenities
  • Convenient access to shopping and entertainment
  • Wellness Center including a dry sauna and indoor therapeutic spa

Maintenance

To prepare your apartment before move-in, we have our 5 star maintenance make the place ready. Please contact us for more details.

Yes, The Landmark has on-site maintenance.

If an item in your unit needs repair, please request service.

Maintenance issues are handled within 24 hours of the service request.

No, you do not need to be present for a service technician to perform work in your apartment.

If you are locked out of your apartment, we have lock out assistance.

Yes, you can decorate your apartment. The charges applicable will be reviewed in your lease agreement.

Amenities

Amenities include: Sauna, Steam room, 24-hour fitness center, indoor therapedic hot tub, Firepit, River Terrace, Bocee Ball Court, Putting Green, Dog Park.

Pools and decks are available Tuesday - Sunday 8am-10pm.

Yes, The Landmark has covered parking and garages available.

Washer and dryer hookups are located in-unit.

Yes, The Landmark is pet-friendly.

Pet fees are as follows: Dog - $400; Cat - $200

No, there are no weight or breed restrictions on pets.

Yes, there is a pet park.

Standard appliances include: Fridge, Stove, Dishwasher, Microwave

Yes, we offer furnished apartments.

To check availability for furnished apartments, please call the office for more details.

Yes, we offer short-term leases.

Yes, our community offers corporate leases.

Yes, if a package is delivered, we can hold it at the leasing office.

The fitness center is open 24 hours.

Fitness center equipment includes: Cardio, free weights, full cuircut equipment.

Admin

No, it does not cost anything to take a tour.

While appointments are preferred, walk-ins are also welcome.

You can apply for an apartment in-person or online.

Applications take about 48-72 hours to be approved.

You may pay up to $600 in up-front costs when a lease is signed.

You are going to love it here at The Landmark!

You can pay rent electronically or by check.

We have a resident portal to pay rent online.

Monthly fees include $12 for pest control & trash.

Yes, renter's insurance is required.

Water is included with base rent.

To set up utilities, please contact the vendor(s).

Spectrum is available for Internet and cable.

Yes, we offer a referral bonus. Please contact the leasing team for more details.

Guests must be accompanied by a resident.

No, we do not offer a price reduction if you sign a longer lease or pay rent in advance.

No, subletting is not allowed.

Location

Yes, the Rio is offered to New Braunfels Residents.

The Landmark is near Downtown New Braunfels, Landa Park, Comal River, and more.

We are in the New Braunfels ISD.

We have an on-site dog park for residents and their pets to enjoy.

Yes, bike trails are nearby in Landa Park.

Residents enjoy shopping in Downtown New Braunfels.

The nearest coffee shop, Betty Lou's, is only 100 ft away.

Directions

Landa st. and Walnut Ave.

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Our team is always ready to answer your questions.